Frequently Asked Questions

Standard mailboxes ship in 7–10 business days. LED Backlit and custom orders take 3–4 weeks. All orders include tracking sent to your email.

We currently ship within the continental United States. Contact us for Alaska, Hawaii, or international destination inquiries.

Every mailbox is carefully packaged with protective materials. Please inspect upon delivery and notify us within 48 hours of any damage.

Yes! Many mailboxes offer color, size, and number configuration options. We also accept fully custom orders — contact us to discuss your vision.

We use premium materials including heavy-gauge steel, aluminum, composite (all-weather), real and faux stone, and natural wood (IPE, Cedar).

Yes. All LED components are designed for outdoor use and fully weatherproof. Our solar post cap lights and LED number systems are rated for all weather.

Yes! Professional installation is available in select areas. Complete the contact form and we will confirm availability and schedule your visit.

Every mailbox includes detailed installation instructions. See our Install Instructions page for step-by-step guides.

We accept returns within 30 days of delivery for items in original unused condition. Custom orders are non-refundable.