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Dream Mailboxe

Frequently Asked Questions

Everything you need to know about our products and services.

Yes! Professional installation is available in select areas. Contact us with your zip code and we'll let you know if we service your area.

We accept returns within 30 days of delivery for items in their original, unused condition. Custom orders are non-refundable. Please see our full Refund Policy for details.

Standard mailboxes ship in 7–10 business days. LED Backlit and custom orders take 3–4 weeks. All orders include tracking information.

Absolutely! Many of our mailboxes come with options for color, size, and number configuration. We also accept fully custom orders — contact us to discuss your vision.

We use a range of premium materials including heavy-gauge steel, aluminum, composite (weather-resistant), real and faux stone, natural wood (IPE, Cedar), and high-quality resysta composite.

Yes. All LED components are designed for outdoor use and are weatherproof. Our solar-powered post cap lights and LED number systems are rated for all weather conditions.

We currently ship within the continental United States. Contact us for information about shipping to Alaska, Hawaii, or international destinations.

Every mailbox comes with detailed installation instructions. You can also find step-by-step guides on our Install Instructions page. Professional installation is also available.

We accept all major credit cards, debit cards, and can also process orders via our contact/WhatsApp form for custom payment arrangements.